Paving Stones Advice

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Why Suppliers Don’t Replace Minor Broken Slabs and Tiles

Why do paving suppliers often refund minor broken slabs instead of sending replacements? Small chips and breakages can often be managed during cutting and installation, while sending only two or three replacement slabs can cost far more in pallet freight than the paving itself. This guide explains minor damage, 10–15% wastage allowances, installer practice, transport claims, proportional refunds and when substantial damage may justify replacement.

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